Terms and Conditions
Last updated: 18 February 2026
These Terms and Conditions (“Terms”) govern your use of the Rin Holdings website and The Gentle Touch mobile application (“App”), operated by Rin Holdings (Pty) Ltd (“Company”, “we”, “us”, or “our”).
By accessing or using our services, you agree to these Terms.
- Company Information
Rin Holdings (Pty) Ltd
South Africa
Website: https://www.rinholdings.co.za
Email: info@rinholdings.co.za
- Use of Our Services
You agree to use our website and mobile application only for lawful purposes.
You agree not to:
- Misuse the platform
- Attempt unauthorized access
- Disrupt or interfere with the service
We reserve the right to suspend or terminate access if misuse is detected.
- Account Registration
Some features require account creation.
You agree to:
- Provide accurate information
- Keep your login details secure
- Accept responsibility for activity under your account
- Bookings and Appointments
The Gentle Touch app allows users to:
- Book appointments
- Manage appointments
- Receive notifications
Appointment availability is subject to operational capacity.
We reserve the right to reschedule or cancel appointments when necessary.
- Payments
Payments may be required for services.
Payments are securely processed through third-party providers including Yoco.
We do not store your card or banking details.
All payments are final unless otherwise agreed.
Refunds are handled according to our refund policy and applicable consumer protection laws.
- Pricing
All prices are displayed in South African Rand (ZAR).
Prices may change at any time without prior notice.
- Mobile Application License
We grant you a limited, non-exclusive, non-transferable license to use our mobile application.
You may not:
- Copy the app
- Modify the app
- Reverse engineer the app
- Sell or redistribute the app
- Intellectual Property
All content, branding, logos, and materials belong to Rin Holdings (Pty) Ltd.
You may not use our intellectual property without permission.
- Limitation of Liability
We provide our services “as is”.
We are not liable for:
- Service interruptions
- Technical issues
- Indirect damages
- Loss of data
Use of our services is at your own risk.
- Privacy
Your use of our services is also governed by our Privacy Policy:
- Termination
We may suspend or terminate your access at any time if you violate these Terms.
- Changes to Terms
We may update these Terms at any time.
Updated versions will be posted on our website.
- Governing Law
These Terms are governed by the laws of South Africa.
- Contact
If you have questions, contact:
info@rinholdings.co.za
Rin Holdings (Pty) Ltd
Innovating Growth Across Industries